We have always taken pride in the support that we offer to our members.

We are all musicians, and we want to help other musicians maximize their websites. We understand how important creating a music site is to your career and want you to get the most out of what we have to offer.

Bandzoogle offers support via email. We also provide support through live chat on the bandzoogle.com homepage and within our members’ accounts. We started this feature in 2006 and help hundreds of members each day via our Live Chat!

Our support team is located worldwide, including Canada, the US, South America, Europe, and New Zealand. The team can play 17 different instruments (from Banjos to Theremins) and can provide support in English and Spanish.

Bandzoogle’s live chat is an important part of our online support for musicians. We know that it’s crucial to quickly get an answer when you have a problem or question. And, just like our email support service, this is available seven days a week.

Our help section provides quick information on our features and choices. If you need assistance with a specific query or your website, our online chat is available.

Email support is available during the following hours:

Monday to Friday: 7:00 am- 10:00 pm Eastern Standard Time

Saturday and Sunday: 8:00 am to 8:00 pm (EST)

You can chat online with Bandzoogle Support at any time to ask immediate questions.

Monday to Friday, 9 am to 8 pm Eastern Standard Time

Saturday and Sunday, 10 am to 5 pm Eastern Standard Time

We make our site builders as simple as possible, but we also know that sometimes you need extra help and clarification, regardless of whether you are a new or regular customer. Don’t hesitate to reach out; we are here for you!